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When it comes to tree care, everyone has questions—and we’re here to make the answers easy. Whether you’re dealing with a hazardous oak in Portola Valley, planning defensible space in Woodside, or prepping for seasonal trimming in Atherton, our goal is to give you clear, trustworthy information right from the source.
This page covers the most common questions homeowners and property managers ask us about tree removal, pruning, emergency work, permits, pricing, and safety. Our team has been serving the Bay Area since 2008, and we’ve learned that great service starts with good communication. Consider this section your quick guide to understanding how we work, what to expect, and how to prepare for your next project.
If you don’t see your question listed, don’t worry—just reach out. We’re always happy to help, and our crew is only a call or text away.
Frequently asked questions
How much does tree removal cost in the Bay Area?
Tree removal costs vary based on size, location, species, access, and whether crane equipment is needed. A small tree might start around $600, while large or hazardous removals on hillside properties in Woodside or Portola Valley can run several thousand. We provide free on-site estimates with transparent pricing — no hidden fees, no surprises. Call us or request a quote to get your exact cost.
Do I need a permit to remove a tree on my property?
Many Bay Area cities — including Menlo Park, Portola Valley, Hillsborough, Los Gatos, Woodside, San Jose, Santa Clara, Lafayette, Alamo, Danville and Orinda — have tree protection ordinances that require permits before removal. Heritage oaks and trees above certain trunk diameters are commonly protected. Our team handles the full permit application process for you so you stay in compliance and avoid fines.
How fast can you respond to an emergency tree situation?
We offer true 24/7 emergency response. When a tree falls on your roof, blocks your driveway, or is leaning dangerously after a storm, our crew mobilizes the same day — often within hours. Existing VIP clients receive guaranteed priority response. Call (925) 949-9037 for immediate help.
Are you licensed, insured, and certified?
Yes. Our tree service is fully licensed #1055868 and carry full liability insurance, workers' compensation, and vehicle coverage. Our lead arborist is ISA Certified (WE-271149A), and we're members of both the International Society of Arboriculture (ISA) and the Tree Care Industry Association (TCIA). You can verify our license anytime on the CSLB website.
What's the difference between tree trimming and tree removal — how do I know which one I need?
If a tree is healthy but overgrown, blocking a view, touching power lines, or creating fire risk, trimming or pruning is usually the right call. Removal becomes necessary when a tree is dead, structurally compromised, diseased beyond treatment, or poses an immediate safety hazard. Not sure which applies? Our ISA-certified arborist will assess your tree on-site for free and recommend the best approach — removal is always a last resort for us.
What is defensible space, and does my property need it?
California law (PRC 4291) requires property owners in fire-prone areas to maintain defensible space — cleared zones around structures that slow wildfire spread. Many Peninsula and East Bay hillside communities fall under this requirement. We specialize in fire-preventive tree work including fuel reduction, brush clearing, limbing, and vegetation management to bring your property into full compliance before fire season.
What is Sudden Oak Death, and can my oak trees be saved?
Sudden Oak Death (SOD) is caused by the pathogen Phytophthora ramorum and is widespread in coastal Bay Area counties, especially San Mateo and Santa Cruz. Symptoms include bleeding cankers on the trunk and leaf dieback. If caught early, treatments like phosphonate injections can extend the tree's life significantly. Our arborists can diagnose SOD on-site and create a treatment plan tailored to your property. "In 2024, a new strain (NA2) was discovered in Woodside that thrives in dry conditions — making year-round monitoring more important than ever for Bay Area oak owners."
Do you use cranes for tree removal? When is that necessary?
Yes — we operate crane-assisted removals for situations where a tree can't be safely climbed or felled in place. This is common on hillside estates in Portola Valley and Woodside, near structures, over pools, or when dealing with very large trees in tight spaces. Crane removals are actually faster and often cause less property disruption than traditional methods.
How long does a typical tree removal or trimming job take?
Most single-tree trimmings take a few hours. Standard tree removals typically take half a day to a full day depending on size and complexity. Large crane-assisted jobs on estates may take 1–2 days. We always give you a clear timeline before work begins, and we don't leave until the site is spotless — all wood chipped, debris hauled, and your property cleaner than we found it.
How do I get a free estimate, and how soon can you start?
Just fill out the form on this page, call us directly, or text us — whichever is easiest. A certified arborist will contact you within 60 minutes to schedule your free on-site consultation. Most projects can be scheduled within days of your estimate approval. There's no obligation and no pressure — just honest, expert advice.